1. Data Controller

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification data (name, surname)
• Contact details (email address, phone number)
• Billing and shipping address
• Order and transaction data
• Technical data (IP address, browser type, device information)

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Processing and managing orders and deliveries
• Customer service and communication
• Issuing invoices and accounting compliance
• Compliance with legal and tax obligations
• Improving website functionality and user experience

4. Legal Basis for Processing

• Performance of a contract (order processing)
• Compliance with legal obligations
• User consent (contact forms, cookies, marketing where applicable)
• Legitimate interest (fraud prevention, service improvement)

5. Data Recipients

Personal data may be shared with trusted third parties only when necessary, including:

• Payment service providers
• Logistics and shipping companies
• Accounting and tax advisors
• Technology providers (e.g. Shopify)

6. International Data Transfers

Some service providers may be located outside the European Economic Area. In such cases, appropriate safeguards are applied, including standard contractual clauses approved by the European Commission.

7. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. Data Subject Rights

You have the right to:

• Access your personal data
• Request rectification or deletion
• Request restriction of processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us at info@diamaxis.com. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).

9. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.

10. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our data processing practices. The latest version will always be available on this page.

If you have any questions about this Privacy Policy, please contact us at info@diamaxis.com.